Infrastructure that stays up on an ordinary Tuesday
Network design, internet telephony and backup — specified, documented and handed over with a runbook rather than a verbal explanation.
- A topology diagram you can hand to the next engineer
- VoIP configured for real call volume
- A backup policy verified by restoring from it
Before the solution, we get clear on the real business problem
Every RAMO service starts with understanding the problem, because the right solution only comes once the technical issue, the user experience or the growth path is seen clearly.
- Challenge
The network is undocumented
It works, and only one person knows why.
RAMO's approachDocumented handover
You receive a topology diagram and a runbook, not a verbal explanation.
- Challenge
Backups have never been restored
An untested backup is an assumption, not a safeguard.
RAMO's approachBackups proven by restoring them
At least one full restore into an isolated environment, recorded.
What do you receive at the end of the project?
To keep the work transparent, each service's deliverables are defined up front and can be extended to fit your project.
Topology and addressing plan
A diagram the next engineer can work from.
Configured VoIP
Telephony set up for your real call volume.
Tested backup policy
A written policy plus the evidence of a successful restore.
A clear process, from first review to delivery and support
RAMO moves the project forward step by step, so decisions, delivery and the final result are easy to follow and ready to grow.
- 01
Site survey
Physical layout, existing equipment and constraints.
- 02
Design
Topology, addressing and segmentation.
- 03
Implementation
Switching, routing, VoIP and baseline hardening.
- 04
Handover
Documentation, training and the support agreement.
What does this service include?
The scope is clear from the start; each part is planned in more detail around your project.
- Site survey and topology design
- Switching and routing setup
- VoIP and call-centre configuration
- Baseline hardening
- Backup design and restore testing
- Handover documentation and support
What's useful to know before we start?
Answers to common questions about the process, the deliverables and how this service is carried out.
Do you support the network after handover?
Yes. Support is a separate agreement with a defined response window, and it starts from the documentation produced during the project, so whoever answers the call is reading the same runbook you have.
How do you test backups?
By restoring from them. A backup that has never been restored is an assumption, so the project includes at least one full restore into an isolated environment, and the result is recorded in the handover document.
Other RAMO services
Depending on your goal, combining RAMO services can give your business a more complete result.
Get advice on this service
Send a few details and the RAMO team will review where you are today and recommend the right path.